We work hard to make working with us easy. That simple mantra guides us on how we treat our customers and meet their needs. From layout and design to ongoing service of the systems we install, we are committed to providing the best service possible.
Our services include:
Design and Planning
We realize that parking and access control systems can be complicated. EGS is committed to asking the right questions and making the right recommendations to provide you with a solution that will meet your long-term needs.
Installation
Our technicians who install these systems are dedicated to meeting the needs of each customer by adhering to a schedule that works for that customer. EGS also has long standing relationships with site work subcontractors to provide a turnkey system.
Preventive Maintenance
Whether it is a slide gate operator, a ticket dispenser, or an exit lane payment station that accepts credit cards and cash, this equipment is often located outside and exposed to the elements. With that in mind, EGS offers preventive maintenance plans which ensure that our knowledgeable technicians will clean and adjust your hardware on a regular basis. This investment allows us to lengthen the life of your system by identifying issues before they affect your operation.
Service
Many claim it, we live it. We hang our hat on providing the best service in the industry. What does that mean to you? We are available 24/7 to service your equipment whenever and wherever you need us. EGS is always responsive and respectful. When you call EGS, you will not be asked to navigate through an automated phone system. Our service management system provides our technician with the knowledge to get your system running effectively. Customers call us because we solve problems.
Integration
Not only do we install and service your system, we also can integrate with other systems. Building tenants want to use one card credential to enter the parking area and the building; we can make that happen. Hotel guests wish to use their room key card to access your deck; we can provide that convenience with the control you need. EGS has the knowledge and experience to help identify and solve integration issues in a variety of parking and access system applications.
For more information on any of these services, contact an Entry Guard Systems representative at (804) 423-6523.